Financial & Insurance

Appointment Info

Our staff will do their very best to schedule appointments at your convenience. Your appointment time is reserved exclusively for your child. If you are unable to keep the appointment, we ask that you give our office at minimum 48hrs notice.

Financial Arrangement

We are a fee-for-service practice. This means full payment is required at the end of each appointment. We accept Visa, MC, debit, or cash. We also use a 3rd party finance program called Ifiance. We do not accept any personal cheques.


Dental Insurance

We are a non-assignment office. This simply means your dental insurance company will reimburse you directly instead of paying us.
Your dental insurance plan is a contractual agreement between you and your insurance company. As a result, we are unable to influence the terms of your insurance policy. Treatment recommendations are provided free of bias of insurance coverage and are catered purely to the needs of your child.
To ensure you are reimbursed in a timely fashion, our staff is happy to assist you with submitting your insurance claim. We can also submit predeterminations to your company so you will know more about what will be covered.

SmileTown Reception

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Cambridge and Waterloo

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